Privacy Policy |

How Do We Protect Personal Information?

This website is operated by PC David Rathband’s Blue Lamp Foundation. We take your privacy very seriously therefore we urge to read this policy very carefully because it contains important information about us and:

the personal information we collect about you, our users
what we do with your information, and
who your information may be shared with

Who we are

PC David Rathband’s Blue Lamp Foundation (‘we’ or ‘us’) are a ‘data controller’ for the purposes of the Data Protection Act 1998, (ie we are responsible for, and control the processing of, your personal information).

Information we collect

The types of information collected might include names, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details. We collect information directly from users when they voluntarily submit their personal information to us via registration forms on our web site or in correspondence or when received from third parties.

At certain parts of our web site, we may provide the opportunity for users to register for an event or order goods, join a mailing list or request information. We reserve the right to add to the list of opportunities currently available to our users enabling them to interact with us.

a) Personal information you provide to us

We collect the following personal information that you provide to us:

Your name, home address, email, telephone number, DOB, occupation and employer and details of your injury and support needed as part of your grant application.

Some examples of when we collect this information include:

When making a purchase in our online shop, when making an online enquiry about our charity, when making a grant application, when applying to fundraise for us.

b) Sensitive personal information

Sensitive personal information includes any information which relates to the following:

your ethnic origin
your political opinions
your religious beliefs
whether you belong to a trade union
your physical or mental health or condition
your sexual life, and
whether you have committed a criminal offence

We may request that you provide sensitive information, but if we do, we will in every instance explain why we are requesting it and how we intent to use it. We will only collect your sensitive personal information with your explicit consent.

Some examples of when we may request sensitive personal information include:

When applying for a grant from the Foundation, we will ask you to provide details of the incident which occurred, the nature of your injuries and what help and support you require from the Foundation as part of your mental and physical rehabilitation.

c) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

shall consent on their behalf to the processing of their personal data;
shall receive any data protection notices on their behalf;
shall consent on their behalf to the transfer of their personal data abroad; and
shall consent on their behalf to the processing of their sensitive personal data.

How Do We Collect Information?

We will obtain personal information from you when you enquire about our activities, register with us, send or receive an email, make a donation to us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities.

We may need to share your information with our service providers, associated organisations and agents for these purposes.

We may share your information with other organisations who are supportive of our aims and objectives. We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent. You can change your mind at any time by contacting PC David Rathband’s Blue Lamp Foundation: email info@bluelampfoundation.org

Will we disclose the information we collect to outside parties?

As indicated above, we may pass your information to our service providers, agents and associated organisations, and, if you have consented, to other organisations who may share our objectives.

We may also need to disclose your information if required to do so by law.

Marketing

We may wish to send you information about the work of the charity which may be of interest to you. Such information could be sent by email, post, telephone, text message.

We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e. on an online shop purchase, signing up to a newsletter, fundraising etc). If you do opt in to receive such marketing from us you can opt out at any time (see ‘What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

Our partners, JustGiving and PayPal use a secure server when you make a donation to us online. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold (this is known as a subject access request). If you would like a copy of some or it, please:

email or call us (using the contact details below)
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know the information you want a copy of

We may ask you to pay a fee before sending this information to you.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please:

contact us using the contact details below
let us have enough information to identify you, and
let us know the information that is incorrect and what it should be replaced with

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

email or call us (using the contact details below)
let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know what method of contact you are not happy with if you are unhappy with certain ways of contacting you only (for example, you may be happy for us to contact you by email but not by telephone)

From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links.

If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Do We Use Cookies?

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

Make our website work as you’d expect
Save you having to login every time you visit the site
Remember your settings during and between visits
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

Collect any personally identifiable information (without your express permission)
Collect any sensitive information (without your express permission)
Pass data to advertising networks
Pass personally identifiable data to third parties
Pay sales commissions

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

Website Function Cookies

We use cookies to make our website work including:

Making our shopping basket and checkout work
Determining if you are logged in or not
Remembering your search settings
Allowing you to add comments to our site
Remembering if we have already asked you certain questions (e.g. you declined to use our app or take our survey)

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

Social Website Cookies

So you can easily like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Disabling these cookies will likely break the functions offered by these third parties.

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

How To Control Cookie Use

You are not obliged to accept cookies and may modify your browser so that it will not accept cookies. The browser you use to surf the web not only allows you to see the cookies that you have got but also allows you to control their use.

You can control them by allowing them, deleting them individually or deleting all of them. You can also set your browser to not accept cookies altogether. If this option is selected, you should be aware that many websites will not function properly or at all. It may be possible to set your browser to not accept cookies and ask for your consent before each cookie is set on your device. This gives you control over what is set on your device, however has the drawback of slowing down your browsing experience.

In order to manage your cookies, please select follow instructions provided by your mobile device or web browser.

Do you need extra help?

If you would like this policy in another format (for example: audio, large print, braille) please contact us using the details below.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:

e-mail: info@bluelampfoundation.org

telephone: 0871 2345 999

Calls will be answered at the following times:

Our office is manned during normal office hours and where possible during out of hours. We have an answering machine and will return calls within 24 hours.

We may record calls for quality and training purposes.

Reviewed 23^rd May 2018